North East Tour FAQs
DriveLoop Rental FAQs: Most Common Asked Question.
Q1. What is DriveLoop Rental?
A. DriveLoop Rental is a premier taxi and car rental service provider specializing in affordable and convenient transportation options across Assam, Meghalaya, and other parts of Northeast India.
Q2. How can I book a vehicle with DriveLoop Rental?
A. You can book a vehicle through our website, mobile app, or customer service hotline by selecting your pickup location, travel dates, and preferred vehicle.
Q3. Does DriveLoop Rental offer airport pickup and drop services?
A. Yes, we provide reliable airport pickup and drop services for Guwahati, Shillong, and other major airports in Northeast India.
Q4. Are the drivers at DriveLoop Rental experienced and licensed?
A. Yes, all our drivers are professionally trained, licensed, and familiar with local routes to ensure a safe and comfortable journey.
Q5. What types of vehicles are available for rental?
A. DriveLoop Rental offers a wide range of vehicles, including hatchbacks, sedans, SUVs, and luxury cars, to suit various travel needs.
Q6. Can I book a vehicle for outstation trips?
A. Yes, we specialize in both local and outstation travel services, covering all major tourist destinations in Northeast India.
Q7. Does DriveLoop Rental provide sightseeing packages?
A. Yes, we offer curated sightseeing packages to popular destinations such as Cherrapunji, Dawki, Kaziranga, and more.
Q8. Is there an option for self-drive car rentals?
A. Currently, DriveLoop Rental offers chauffeur-driven vehicles to ensure a hassle-free experience for our customers.
Q9. Are DriveLoop Rental vehicles sanitized regularly?
A. Yes, all vehicles are thoroughly cleaned and sanitized after every trip to maintain the highest hygiene standards.
Q10. How do I modify or cancel a booking?
A. You can modify or cancel your booking via our website, app, or by contacting our customer support. Cancellation policies may apply.
Q11. Does DriveLoop Rental provide child seats?
A. Yes, child seats are available upon request to ensure the safety of young travelers.
Q12. Are there any hidden charges in the pricing?
A. No, DriveLoop Rental maintains transparency in pricing with no hidden charges. All costs are shared upfront during booking.
Q13. Can I rent a vehicle for an entire day?
A. Yes, we offer flexible rental options, including half-day, full-day, and multi-day rentals.
Q14. Does DriveLoop Rental offer corporate car rentals?
A. Yes, we provide customized corporate rental solutions for businesses, including monthly contracts and event transportation.
Q15. What payment methods are accepted?
A. We accept multiple payment methods, including credit/debit cards, UPI, net banking, and digital wallets.
Q16. Are there discounts for group bookings?
A. Yes, DriveLoop Rental offers special discounts and packages for group bookings and long-term rentals.
Q17. How early should I book a vehicle during the peak season?
A. We recommend booking at least two weeks in advance during the peak travel season to ensure vehicle availability.
Q18. Can I choose a specific driver for my trip?
A. While we cannot guarantee a specific driver, we ensure that all our drivers are professional and courteous.
Q19. Are tolls and parking charges included in the fare?
A. Tolls and parking charges are usually excluded and must be paid by the customer during the journey.
Q20. Does DriveLoop Rental provide emergency roadside assistance?
A. Yes, our team is available 24/7 to provide assistance in case of any emergencies.
Q21. Is there a mileage limit on rented vehicles?
A. Mileage limits depend on the package chosen. Additional charges may apply for exceeding the limit.
Q22. Can I rent a car for a one-way trip?
A. Yes, DriveLoop Rental offers one-way trip options for added convenience.
Q23. What are the operating hours of DriveLoop Rental?
A. We operate 24/7 to cater to all your travel needs at any time.
Q24. Can I get a vehicle on the same day of booking?
A. Yes, same-day bookings are available, subject to vehicle availability.
Q25. Does DriveLoop Rental provide services for special events?
A. Yes, we offer car rentals for weddings, corporate events, and other special occasions.
Q26. How is the fare calculated for a trip?
A. Fares are calculated based on distance, vehicle type, and duration of the rental.
Q27. Does DriveLoop Rental offer multi-city travel options?
A. Yes, we provide multi-city travel packages for seamless intercity journeys.
Q28. Are pets allowed in DriveLoop Rental vehicles?
A. Pets are allowed in specific vehicles. Please inform us during booking.
Q29. Can I extend my rental duration during the trip?
A. Yes, you can extend the rental duration by contacting our customer support. Additional charges may apply.
Q30. Does DriveLoop Rental provide travel insurance?
A. While we don’t provide travel insurance, our vehicles are insured for customer safety.
Q31. Are there special packages for tourists?
A. Yes, we offer exclusive tourist packages that include sightseeing, airport transfers, and guided tours.
Q32. What safety measures are followed by DriveLoop Rental?
A. We follow strict safety protocols, including sanitization, driver background checks, and vehicle maintenance.
Q33. Can I rent a luxury car with a chauffeur?
A. Yes, luxury cars with chauffeurs are available for premium travel experiences.
Q34. Are long-term rentals available?
A. Yes, we offer long-term rentals with attractive rates and benefits.
Q35. What happens if the vehicle breaks down during the trip?
A. In the unlikely event of a breakdown, we provide immediate replacement or repair assistance.
Q36. Is there a refund policy for cancellations?
A. Yes, refunds are processed as per our cancellation policy. Details are available on our website.
Q37. Can I book a vehicle for night travel?
A. Yes, night travel bookings are available with safety measures in place.
Q38. Does DriveLoop Rental provide Wi-Fi in vehicles?
A. Wi-Fi is available in select vehicles. Please request it during booking.
Q39. Are vehicles equipped with GPS?
A. Yes, all our vehicles are equipped with GPS for real-time tracking and navigation.
Q40. What documents are required for booking?
A. A valid government-issued ID and contact details are required for booking.
Q41. Is DriveLoop Rental available in remote areas?
A. Yes, we cover remote locations in Northeast India for both local and outstation trips.
Q42. How are drivers assigned for bookings?
A. Drivers are assigned based on availability, location, and trip requirements.
Q43. Does DriveLoop Rental offer eco-friendly vehicle options?
A. Yes, we have a fleet of fuel-efficient and eco-friendly vehicles.
Q44. Can I choose the vehicle color or model?
A. While we aim to meet customer preferences, specific colors or models are subject to availability.
Q45. Are there additional charges for early morning or late-night pickups?
A. Early morning or late-night pickups may incur nominal additional charges.
Q46. What is the minimum rental duration?
A. The minimum rental duration is four hours for local trips.
Q47. Can I hire a guide through DriveLoop Rental?
A. Yes, professional guides are available for certain destinations upon request.
Q48. Does DriveLoop Rental offer discounts for frequent travelers?
A. Yes, we have a loyalty program and special discounts for frequent customers.
Q49. Can I provide feedback after the trip?
A. Absolutely! We encourage feedback to improve our services.
Q50. How can I contact DriveLoop Rental for support?
A. You can reach our customer support 24/7 via email, phone, or live chat on our website.
FAQs on Visiting Meghalaya
Q1. What is the best time to visit Meghalaya?
A. The ideal time to visit Meghalaya depends on your preferred weather conditions. From April to June, the region experiences pleasantly warm weather, perfect for outdoor activities. October to November offers a cool and slightly humid climate, while December to February brings winter with crisp air and misty mornings, creating a magical atmosphere for travellers.
Q2. What essential items should travellers carry when visiting Meghalaya?
A. To ensure a comfortable trip to Meghalaya, travellers should pack the following essentials:
- Power bank and plug adapter
- Durable hiking shoes
- Binoculars for scenic views and wildlife
- Lightweight daypack
- Weather-appropriate attire such as trousers, long-sleeve shirts/blouses, and extra socks
- Bug repellent for treks and outdoor activities
- A rain poncho paired with a jacket for unexpected showers
- Waterproof sandals for exploring rivers and waterfalls
Q3. Is Meghalaya safe for tourists?
A. Meghalaya is widely regarded as one of the safest travel destinations in India. The local communities are warm, welcoming, and known for their hospitality. Visitors often praise the willingness of locals to assist when needed. This reputation makes Meghalaya a favored choice for solo travellers and group adventurers alike.
Q4. How many days should be planned for a trip to Meghalaya?
A. A well-rounded trip to Meghalaya typically spans 5 days, allowing travellers to explore the region’s main attractions. An ideal itinerary includes:
- 2 days in Shillong to explore the city and nearby landmarks.
- 1 day in Cherrapunji (Sohra) to witness its iconic waterfalls and caves.
- 1 day for Mawlynnong and Dawki, experiencing the cleanest village and the crystal-clear Umngot River.
Q5. Is a trip to Meghalaya expensive?
A. Meghalaya is a budget-friendly destination if planned strategically. The primary expense is transportation, which can be minimized by pre-booking services like taxis or tour packages. Accommodations and dining options are available for various budgets, making it accessible for all types of travellers.
Q6. What are the top attractions in Meghalaya?
A. Meghalaya boasts a range of breathtaking attractions, including:
- Living Root Bridges in Cherrapunji and Nongriat
- Umiam Lake near Shillong
- Nohkalikai Falls and Seven Sisters Falls in Cherrapunji
- Mawlynnong Village, known as Asia’s cleanest village
- Dawki River, famous for its crystal-clear waters
- Caves like Mawsmai, Liat Prah, and Siju
Q7. Are guides available for exploring Meghalaya’s attractions?
A. Yes, professional guides are readily available across Meghalaya for major tourist spots and trekking routes. They can enrich your experience by providing insights into the history, culture, and natural beauty of the region.
Q8. What are the best activities to do in Meghalaya?
A. Meghalaya offers a variety of activities for all types of travelers, such as:
- Trekking to the Double-Decker Living Root Bridge
- Boating in the crystal-clear Umngot River at Dawki
- Caving adventures at Mawsmai and Laitlum
- Camping and stargazing near Shnongpdeng
- Cultural tours in Mawlynnong and local markets in Shillong
Q9. Are there any festivals to experience in Meghalaya?
A. Meghalaya celebrates numerous vibrant festivals showcasing its rich culture and traditions. Some notable ones include:
- Shad Suk Mynsiem, a Khasi thanksgiving dance festival
- Wangala Festival, a harvest festival of the Garo tribe
- Cherry Blossom Festival, held in Shillong in November, showcasing pink blossoms and cultural events
Q10. What are the transportation options in Meghalaya?
A. Travelers can use multiple transportation options:
- Private taxis and car rentals for flexible travel schedules.
- Shared cabs for budget-friendly commutes.
- Local buses connect major towns but may not be frequent. DriveLoop Rental offers customized packages for hassle-free exploration.
Q11. Is Meghalaya suitable for family vacations?
A. Absolutely! Meghalaya is perfect for family trips with its mix of serene landscapes, engaging activities, and cultural experiences. Family-friendly destinations include Umiam Lake, Elephant Falls, and Mawphlang Sacred Forest. Accommodations are available for all budgets, ensuring a comfortable stay for families.