Below are the quick answers to some of our most frequently asked questions.
Do I need to pay online to book a car?
No, you do not require to pay online to book a car or rent a car from us. You can book in advance and pay us later.
It is only during the rush season that you are asked to pre pay a token amount to get a booking confirmation from us.
How can i make a payment for my car bookings?
You can pay us using any payment apps such as via Debit and Credit Cards, Google Pay, Phone Pe, BHIM or Paytm wallets anyway you wish to.
Which places can i get your car rental service?
We provide tourist cars and taxi rental services to tourists and corporate travelers at almost all destinations of Assam and Meghalaya including Guwahati, Silchar, Shillong and most other places.
Which documents are needed to pick up a rental car?
Generally we do not ask for any documents if you are booking us in advance and paying us later but if you are making a pre payment we might ask you to show us any one of your photo IDs to confirm it is really you when you are being picked up. This process is not mandatory but we might ask for some ID proof if we feel the requirement for so.
What is included in the rental charges?
Generally our car rental charges include the necessary fees for fuel, charges for driver, toll tax fees and road transport fees ( if any ).
Can I rent a specific car model?
Yes you can request us a specific car model that you intend to book with us. If available we will surely get it for you.
Can I change my booking and do I have to pay a cancellation fee?
Yes you can modify your car rental booking. For cancellation fees and refund you can check our billing and refund policy or call us at the provided numbers.
Can I cross State borders with the tourist rental car?
Yes, you can do so. We are authorized to ply over any state across the subcontinent of India.
Can I rent the car at one place and drop it off at another station?
Yes, you can rent a tourist car and drop it off at another location if required to do so.